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Unable to claim $250 visa gift card

Unable to claim $250 visa gift card

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Contributor DB78
Contributor
Posts: 1
Registered: ‎11-22-2019
Message 1 of 2
(143 Views)

This seems to be an ongoing issue. Can someone help get this resolved. Was told I had 60 days to request and have no support on how to request. I'm also experiencing long wait time via chat and phone. 

1 REPLY 1
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Moderator Moderator
Moderator
Posts: 1,730
Registered: ‎07-06-2016
Message 2 of 2
(130 Views)
Hi DB78,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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