Unable to redeem $50 Visa gift card

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Registered: ‎10-15-2020

Unable to redeem $50 Visa gift card

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I received an email saying that my rewards were able to be claimed and to click on the reward tile to claim. The only issue is that there is no reward tile to click on. How do I claim my reward cards?

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Registered: ‎07-06-2016

Re: Unable to redeem $50 Visa gift card

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Hi Sandhu19,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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