×

Switch Account

Unable to redeem Amazon Echo

Unable to redeem Amazon Echo

Reply
Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎03-04-2019
Message 1 of 2
(236 Views)

Hey guys, anyone have a solution to this issue?  I am not getting a credit when I try to redeem my free Amazon Echo.  I talked to a Fios rep a month ago who told me he would get the issue resolved, never heard back.  I chatted with a Fios rep online a couple days ago, she told me it was Amazon's fault.  I just contacted Amazon, they told me Verizon should be able to fix it for me.  Any help would be appreciated, I feel like I am just getting the run around from everyone!

1 REPLY 1
Highlighted
Moderator Moderator
Moderator
Posts: 1,758
Registered: ‎07-06-2016
Message 2 of 2
(234 Views)
Hi Mech,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.