Switch Account

Unable to redeem Samsung Offer

Unable to redeem Samsung Offer

Contributor Michaelmazz
Posts: 1
Registered: ‎09-10-2019
Message 1 of 2

I signed up with the free 350.00 Samsung TV. When I log in it continues to state get ready for a date that has already passed. I do not get a redeem now link or an email. What is the issue? Was the ad a trick?

Moderator Moderator
Posts: 8,727
Registered: ‎03-18-2013
Message 2 of 2

Hi Michaelmazz,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.