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Unable to register for $50 Visa prepaid gift card

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hlc
Contributor
Contributor
Posts: 1
Registered: ‎10-24-2019

Unable to register for $50 Visa prepaid gift card

Message 1 of 4
(416 Views)

I received the email to redeem the $50 Visa  prepaid gift card. I followed the instruction and clicked register. It took me to vzrewards.verizon.com which is a broken link - it has been discontinued since May.

Verizon, how do I register for the promised gift card?

 

3 REPLIES 3
1name
Contributor
Contributor
Posts: 2
Registered: ‎10-10-2019

Re: Unable to register for $50 Visa prepaid gift card

Message 2 of 4
(391 Views)

Hi, I have had the same problem for a long time too except it's a $200 visa.  The link that is sent is broen.  This seem's fishy.

GaryDM
Moderator Moderator
Moderator
Posts: 2,161
Registered: ‎07-06-2016

Re: Unable to register for $50 Visa prepaid gift card

Message 3 of 4
(385 Views)
Hi hlc,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
GaryDM
Moderator Moderator
Moderator
Posts: 2,161
Registered: ‎07-06-2016

Re: Unable to register for $50 Visa prepaid gift card

Message 4 of 4
(383 Views)
Hi 1name,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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