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Unable to view my bill/log in with "correct" information
aidenary39
Enthusiast - Level 1
‎06-15-2012 06:09 AM

I haven't been able to view my bill online in a few months.  I've logged in and a able to see my email with my verizon.com ID but when I hit "view bill" it brings up a message saying that I'm not logged in with my verizon.com user ID and that I must to that to continue.    Customer service hasn't been much help after two phone calls and chat.

Thanks.