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Unknown Name on My Account
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I have had Verizon for about 4 years now, tried numerous times to get them to correct it but no luck. Every time I sign in to my account an unknown name shows as if it were me. Anyone know how to get them to correct this???
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Re: Unknown Name on My Account
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Tell me what website your are visiting that shows the wrong name as well as let me know if you are a Fios or copper subscriber and I will see if I can lend you a hand here
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Re: Unknown Name on My Account
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If your logging in to www.verizon.net and there is a name that starts with a vzexxx or resxxx this is normal. These are user ID's that are assigned to every account. If it's another name it can easily be changed under the my account section.