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Unreturned Equipment charge
Thatsnotrightma
Newbie
‎03-11-2017 09:17 AM

I returned my equipments at one of the local stores that I was told I can use. Why does verizon still charges me for unreturned HD Set Box.  All the equipments were together and somehow they didn't receive just this one. I shouldn't have to pay something that I returned.

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Re: Unreturned Equipment charge
LawrenceC
Moderator Emeritus
‎03-11-2017 01:04 PM

It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

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Re: Unreturned Equipment charge
buddhajoe
Newbie
‎09-04-2021 10:34 PM

I have been home bound for a month because of injury and have went passed 30 days can drive now and return set top box to store when i do will fee be drop i can not afored it

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Re: Unreturned Equipment charge
LawrenceC
Moderator Emeritus
‎09-05-2021 01:07 PM

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon.

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Re: Unreturned Equipment charge
LawrenceC
Moderator Emeritus
‎09-05-2021 01:08 PM

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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