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Utility Box in desperate need of repair

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Contributor
Contributor
Posts: 1
Registered: ‎08-10-2018

Utility Box in desperate need of repair

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Hello.  Does anyone know how I can elevate utility box repair?  This box is dangerous. The door is open and the wires are exposed. It appears that the box has been hit. Someone covered it with plastic. My guess is this is Verizon’s solution. D512B31A-782C-48D2-B5F7-B293BB237463.jpeg

 

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Moderator Moderator
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Posts: 1,887
Registered: ‎07-06-2016

Re: Utility Box in desperate need of repair

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Hi Savoydr108,

Please be aware that this a forum where users help other users. If you wish to speak with a Verizon representative about your issue, then please visit the Contact Verizon Support page. Otherwise, you can contact Verizon Customer Support at 1-800-VERIZON or on Twitter @VerizonSupport.

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Copper Contributor
Copper Contributor
Posts: 11
Registered: ‎02-03-2020

Re: Utility Box in desperate need of repair

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20200427_145536.jpg

 There is a damaged Verizon Utility box on Frying Pan Road and Kidwell Field Road in Herndon, VA. There are holes in that Verizon hub. It is a safety hazard.

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Moderator Moderator
Moderator
Posts: 9,996
Registered: ‎03-18-2013

Re: Utility Box in desperate need of repair

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(202 Views)

Hi Nicolebearsfast,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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