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VZ reported me to credit agency

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oldcust12
Contributor
Contributor
Posts: 2
Registered: ‎02-15-2013

VZ reported me to credit agency

Message 1 of 2
(444 Views)
Hi,
I had posted my issue on 02/15 after which I got a message stating that I should enter my personal info that was provided in a link. I did that however I did not hear back from anyone. When I came to check in the post here, I saw multiple messages from one of the support reps stating that since I hadn't provided my info, the case was being closed. I am not sure what went wrong but the issue is still not resolved. Can someone help out?
1 REPLY 1
KaLin
Khoros Partner
Khoros Partner
Posts: 2,739
Registered: ‎09-10-2008

Re: VZ reported me to credit agency

Message 2 of 2
(436 Views)

Please go to your profile page for the forum by clicking on your name, and look down the middle towards the bottom where you will find an area titled "My Private Support Cases".
There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

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