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Verizon Live Chat Online Support

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hracer
Bronze Contributor II
Bronze Contributor II
Posts: 90
Registered: ‎04-09-2011

Re: Verizon Live Chat Online Support

Message 11 of 76
(8,807 Views)

you can go to  www22.verizon.com/residential/checkorder/

andybuell16
Contributor
Contributor
Posts: 1
Registered: ‎08-04-2011

Re: Verizon Live Chat Online Support

Message 12 of 76
(7,897 Views)

Last night I pulled out my phone and all of my contacts had completely disappearred from my phone. All of my text messages showed the number instead of the name and my call history said "unknown" above every number. I have a Droid Eris and I don't have a clue what I should do. Can you help me?

RachaelB
Moderator Moderator
Moderator
Posts: 68
Registered: ‎06-30-2011

Re: Verizon Live Chat Online Support

Message 13 of 76
(7,892 Views)

@andybuell16 wrote:

Last night I pulled out my phone and all of my contacts had completely disappearred from my phone. All of my text messages showed the number instead of the name and my call history said "unknown" above every number. I have a Droid Eris and I don't have a clue what I should do. Can you help me?


These forums are dedicated to Residential products and services offered by Verizon.



For help on Verizon Wireless issues, please post your topic on the Verizon Wireless community.



Thank you

 

RachaelB

 

Smith6612
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,586
Registered: ‎12-15-2010

Re: Verizon Live Chat Online Support

Message 14 of 76
(7,883 Views)
@DonnaSpinner1 wrote:

Hi Just Wanted To Let You Know That I Never GOT A Disc With My wireless Modem.Donna


You don't need a CD to set up the provided modems/routers. All of it can be done with a Web Browser, or if it's simply connecting to the Wireless network, looking at the bottom of the router for the security key and entering it into the PCs/devices.

big40red
Contributor
Contributor
Posts: 1
Registered: ‎08-06-2011

Re: Verizon Live Chat Online Support

Message 15 of 76
(7,850 Views)

i am having trouble with setting up my voice mail on my phone. i had voice mail not i dont. dont know what happened to it

Godswill
Contributor
Contributor
Posts: 1
Registered: ‎08-11-2011

Re: Verizon Live Chat Online Support

Message 16 of 76
(7,733 Views)

I need help, I have talked with verizon people and they don't seem to know what I am talking about. I signed up for verizon call assistant, it shows up on my bill, but when I try to sign in, it don't recognize me. When I type my number in, it still don't recognize me...Please help, looks like a very good program, would just love to be able to use it.

purna
Contributor
Contributor
Posts: 3
Registered: ‎10-22-2011

Re: Verizon Live Chat Online Support

Message 17 of 76
(6,283 Views)

Hi, Good morning

I was trying to discuss about my bill and promotions. However, the representtive told me that the specific office.to discuss the bill/ promotions was closed and not aware what the office hours are.

can we discuss these things here and some one will give help me in this regard

 

purna
Contributor
Contributor
Posts: 3
Registered: ‎10-22-2011

Re: Verizon Live Chat Online Support

Message 18 of 76
(6,281 Views)

Where can I see the response fromverizon

 

purna
Contributor
Contributor
Posts: 3
Registered: ‎10-22-2011

Re: Verizon Live Chat Online Support

Message 19 of 76
(6,276 Views)

Hi 

My bill was billed twice as to the last bisll. However, the reps could not answer properly and they wrote down wrong info taht we never discussed. It seems very difficlult to reach the right person

 

KH-OrnEsh
Moderator Moderator
Moderator
Posts: 2,302
Registered: ‎03-10-2011

Re: Verizon Live Chat Online Support

Message 20 of 76
(6,272 Views)

I'm sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

 


@purna wrote:

Hi 

My bill was billed twice as to the last bisll. However, the reps could not answer properly and they wrote down wrong info taht we never discussed. It seems very difficlult to reach the right person

 




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