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Verizon Media Manager - Buggy New Release

Verizon Media Manager - Buggy New Release

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Contributor bcalla44
Contributor
Posts: 2
Registered: ‎12-18-2009
Message 1 of 3
(4,610 Views)

Yesterday (12/17/2009) Verizon pushed out a new version of this software.  I always accept these upgrades because the product is so bad, I want to get every incremental improvement as they are released.

 

Bad move.  This release 9.3.15 is a mess.  It deleted my library, and consequently all of my playlists.  Text and graphic items overlap each other in a way that makes some of the text unreadable.  Graphic items disappear as I hover over them, making it impossible to select items from some dropdowns, or determine which items are selected and which are not.

 

Is anyone else having problems with this?  Is there someplace to go for the prior release?  Does Verizon monitor this forum?

2 REPLIES 2
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 78
Registered: ‎12-16-2009
Message 2 of 3
(4,545 Views)

Sorry, to hear that you are having issues with the new release.  What Operating System do you have it on?  We are fully aware of issues with the MAC OS issues and Media Manager. 

 

Link to Media Manager page: http://www36.verizon.com/fiostv/web/UnProtected/MediaManager.aspx

 

 

Javier
Verizon Telecom
Fiber Solution Center


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Contributor bcalla44
Contributor
Posts: 2
Registered: ‎12-18-2009
Message 3 of 3
(4,541 Views)

Hi Javier -

I am on XP.  I had nothing to lose, so I uninstalled and reinstalled and that worked.  However, this does not restore my library / playlists.  There is a flaw in your upgrade process, you need to test that thoroughly, not just clean installs.

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