Switch Account

Verizon Pole Relocation Request

Verizon Pole Relocation Request

Contributor BriBet
Posts: 1
Registered: ‎08-06-2019
Message 1 of 2

Anyone know how to or who I would request that a Verizon owned line pole be relocated.  The pole is directly in the middle of me and my neighbors shared driveway and has been hit at least twice during the slippery winter season. It's also just a pain pulling in and out of the driveway with the pole there.  I contacted my local electric department and they said that Verizon owns the pole and they can't do anything about it.  

Gold Contributor VII
Gold Contributor VII
Posts: 4,772
Registered: ‎10-18-2016
Message 2 of 2

Call 1-800-VERIZON 

tell them you need a pole moved. Funny in NY the place a bogus $2.49 on each invoice for NYS Municipal Construction Surcharge which is to move poles. However they don’t give any clear way to have it done.


i would call your states Public Utilities Commission or Public Service Commission and have them contact verizon. Maybe tell them to have verizon give a dedicated phone number for the millions of dollars they collect each month to repostion the poles.


How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.