I was issued a Verizon Visa Prepaid card as an appreciation reward after selecting a Fios bundle in 2012. The card disappeared amid my other cards and paperwork and was likely never activated and used. Its expiration date was February 2013. It turned up recently and I have been trying to determine whether it still has recoverable value. I have had no success reaching any Verizon representative for resolution.
Can anyone put me in touch with someone to help me? The phone number and website resources on the back of the card have not been useful.
Thank you.
Hi Lewes,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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