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Contributor KGS703
Contributor
Posts: 1
Registered: ‎07-23-2018
Message 1 of 3
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If Verizon 'support' has an eMail address, please post the address.  On the Verizon web page, there is no eMail contact option and the on-line 800 number advises wait times are between 8 HOURS and 12 HOURS.  Issue: I received a notice informing me that my 'mobile' phone number will be used for all 'future' communications BUT the telephone cited is my 'copper' LAND LINE attached to a Touch-Tone standard desk phone.

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Administrator Administrator
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Posts: 933
Registered: ‎12-09-2014
Message 2 of 3
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The fastest way to contact Verizon Support is through the twitter handle @VerizonSupport. 



Nilsa
Community Manager

Gold Contributor VII
Gold Contributor VII
Posts: 4,376
Registered: ‎10-18-2016
Message 3 of 3
(114 Views)

https://www.dslreports.com/forum/vzdirect

 

The above link is a real verizon representatives. They are very good at assisting customers. The twitter feed is nice but many times its a round robin of actually getting that assistance. Read some of the twitter feeds and make your own decision.

 

it cannot hurt to try it. 

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