Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Verizon Utility Poles Broken

Reply
Contributor
Contributor
Posts: 2
Registered: ‎07-02-2018

Verizon Utility Poles Broken

Message 1 of 4
(2,540 Views)

There are 2 Verizon utility poles outside of my house in the backyard that both are broken and are bound to fall. A lot of schoolchildren walk through my yard to and from school and I am worried that one day the poles are going to cause some serious damage and possible injury. I have reached out to the electrical company and other utility companies and they have advised me that I need to contact Verizon; however, attempts to do so have been unsuccessful so far. I am writing this post to put it on the record that I am addressing this issue and the poles need to be replaced immediately before damage to the property happens, and more importantly to avoid injury to others. 

3 REPLIES 3
Moderator Moderator
Moderator
Posts: 10,429
Registered: ‎03-18-2013

Re: Verizon Utility Poles Broken

Message 2 of 4
(2,535 Views)

Hello bhb5066,

This community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative to report damaged Verizon property, you should contact customer service directly at 1-800-VERIZON.

Contributor
Contributor
Posts: 2
Registered: ‎07-02-2018

Re: Verizon Utility Poles Broken

Message 3 of 4
(2,529 Views)

Hi Lawrence, 

 

Thank you for that information. I have contacted Verizon twice previously to solve this issue and nothing has been done. I saw that others have used this platform similarly and the situation has been escalated to an agent. I'm just trying to use all means available to me to get this issue solved.

Moderator Moderator
Moderator
Posts: 10,429
Registered: ‎03-18-2013

Re: Verizon Utility Poles Broken

Message 4 of 4
(2,525 Views)

Hi bhb5066,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.