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Verizon Wireless Giftcards Arrived Unactivated - Customer Service No Help!!

Verizon Wireless Giftcards Arrived Unactivated - Customer Service No Help!!

Contributor DrQuack02
Posts: 1
Registered: ‎01-03-2020

I purchased 5x $100 Verizon gift cards on 12/17 and when they arrived all of them appear invalid.

I've tried calling for support, which resulted in me waiting on the line for almost an hour to see is someone from the appropriate department could be reached...based on other posts I see here this continues to be a frequent issue for Verizon.

Please someone help me get this issue resolved and my giftcards activated so I can use them to pay my bills.

Moderator Moderator
Posts: 1,721
Registered: ‎07-06-2016

Hi DrQuack02,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.

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