I have no idea to whom I should report this, but there is a Verizon utility box on my property that was damaged during Irene. My FIOS works perfectly fine, so I am guessing/assuming that Verizon may be unaware of the problem. I tried calling tech support but eventually just got disconnected. If someone working for Verizon can tell me the right place to report it or wants to email me for the particulars, feel free.
Hi Dave, I am glad your services are working fine but am sorry for the hassles. Please PM me the location information for the open terminal and I will open a ticket to dispatch. Please include your information.
Thanks,
Peter C.
Hello,
Thank you for reporting this issue. I sent you a private message to futher assist you.
Shamika_Vz
Verizon Support
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