A Verizon construction crew severed my sewage line and I have struggled to get clear answers via phone. I have been given a series of different phone numbers all leading me in an unhelpful loop. I just need to know if Verizon will repair the damage or if I need to schedule the repairs so I can be reimbursed.
My plumber inspected the damage and said it would be impossible for the damage to have been done any other way. I need Verizon to help!
-Mason
Hi MasonC,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
Start a new topic or ask questions in the open forum.
