It's really sad that Verizon doesn't care about long time customers. My bill went up almost 40 dollars and I called to see if I could get it back down and they said no!! I was floored on how quick they said sorry nothing we can do. They are totally fine with losing me as a customer instead of helping me reduce my bill.
Hi Cindi078,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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