Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.

Verizon fined by Maryland

SOLVED
Reply
topdog
Silver Contributor IV
Silver Contributor IV
Posts: 588
Registered: ‎12-22-2009

Verizon fined by Maryland

Message 1 of 2
(1,316 Views)

Perhaps, we should all be more aware of Verizon's treatment of their customers.  May I refer all of ypu to the following article:

http://www.bizjournals.com/baltimore/news/2014/11/12/verizon-to-pay-maryland-consumers-nearly-1-4m.h...

 

1 ACCEPTED SOLUTION

Accepted Solutions
brittany_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 64
Registered: ‎08-26-2014

Re: Verizon fined by Maryland

Message 2 of 2
(1,238 Views)

Here's Verizon's statement: This settlement concludes an investigation that dates back to 2008, when Verizon was a new entrant in the pay-TV market. In the ensuing years, the improvements and enhancements we have made in serving customers have addressed many of the issues raised by the Consumer Protection Division. That’s borne out by numerous independent customer satisfaction studies in which Verizon FiOS ranks highest among pay-TV providers. While Verizon’s advertising practices complied with all laws and regulations, it’s in the best interest of all parties for us to resolve this long-running matter so that we may continue our focus on providing Maryland consumers with a superior product and a good customer experience.

View solution in original post

1 REPLY 1
brittany_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 64
Registered: ‎08-26-2014

Re: Verizon fined by Maryland

Message 2 of 2
(1,239 Views)

Here's Verizon's statement: This settlement concludes an investigation that dates back to 2008, when Verizon was a new entrant in the pay-TV market. In the ensuing years, the improvements and enhancements we have made in serving customers have addressed many of the issues raised by the Consumer Protection Division. That’s borne out by numerous independent customer satisfaction studies in which Verizon FiOS ranks highest among pay-TV providers. While Verizon’s advertising practices complied with all laws and regulations, it’s in the best interest of all parties for us to resolve this long-running matter so that we may continue our focus on providing Maryland consumers with a superior product and a good customer experience.

View solution in original post

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title