Just got off the phone with the worst customer service rep ever. He did not know what he was even doing and was extremely rude and unprofessional. The Verizon service is great, but if you ever have to call in you are **bleep**. I have had Verizon everything for about 3 years now and the customer service never gets better. I am only wasting my time here to figure out how to fix this issue so I and others will not deal with there poor customer service. Which I seriously have my doughts.
Sorry to hear about your problems with the agent. Remember we are here online to assist you 24x7 through various different social mediums. You can get help from the Verizon Forums right here at http://forums.verizon.com , on Twitter at @VerizonSupport , or on Facebook http://www.facebook.com/VerizonFiOS .
Start a new topic or ask questions in the open forum.
