Verizon refer a friend question
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Master - Level 3

How long does it take for Verizon to update the status of a referral once the installation has occurred?

On June 19 I made a referral, service for FiOS triple play was installed and activated on July 2.  As of this posting the referral site says NOT INSTALLED and SERVICES = NONE.

I made an inquiry from the site but have had no response so I am asking here for anyone (Verizon employee or otherwise) that can give some information as to the timing of the process.

Thanks.

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Re: Verizon refer a friend question
BrianMcD
Specialist - Level 1
When I was refered to Verizion FIOS the status did not change until after I had had the service active for over 31 Days.  Then within the next 30 days we had the checks in hand.

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Re: Verizon refer a friend question
BrianMcD
Specialist - Level 1
When I was refered to Verizion FIOS the status did not change until after I had had the service active for over 31 Days.  Then within the next 30 days we had the checks in hand.
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Re: Verizon refer a friend question
Keyboards
Master - Level 3

@BrianMcD wrote:
When I was refered to Verizion FIOS the status did not change until after I had had the service active for over 31 Days.  Then within the next 30 days we had the checks in hand.

Thanks for the feedback.  I know it would still say pending since it requires active service for a month but it seems dumb to have status as not installed and no services activated - oh well, welcome to Verizon's great online applications Smiley Tongue .

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