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Very happy with Verizon customer support (Terry)
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I took Verizon high speed internet (West springfield MA). Very happy with the service & the customer support.
I'm moving out of the city. Got into chat with the customer support on the weekend. Even though they cannot do this in chat, the customer service person "Terry" called on the corresponding team on my behalf closed my account and gave me the closure confirmation details. That too very quick.