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Visa Gift Card Redemption Link Broken

Posts: 1
Registered: ‎06-16-2020

Visa Gift Card Redemption Link Broken

Message 1 of 2

As many others have noted, the link to claim my $100 Visa gift card does not work.  Instead it produces "HTTP Status 500 - Filter execution threw an exception" and a page of error root cause.  Please add me to the list of folks apparently requiring agent support to redeem the Visa gift card.

Moderator Moderator
Posts: 10,777
Registered: ‎03-18-2013

Re: Visa Gift Card Redemption Link Broken

Message 2 of 2

Hi Kbrack,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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