03-29-2020 02:51 PM
I am unable to redeem my promotional $100 Visa gift card per the instructions provided in an email sent to me by Verizon recently. Specifically, the redemption link does not lead to a rewards tile as specified in the email. Please advise on how I can redeem my promised $100 Visa gift card. The offer is expiring by 4/1.
03-29-2020 04:04 PM
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.