Warning! Never ever buy any phone from Verzion online at all.

[sorlo]

Warning! never ever buy any phone from Verzion online at all. they don't have control on inventory and you will not get your phone on time and they still don't have any date to ship for you!!!!

Here's my story... i was waiting in front of my computer to order iPhone start Pre-order at last Friday night 12am.... i used to buy the iphone from apple store online. and this time i try verizon.... from apple store online it said it ship 1-3 days. and verizon online i was ship at 9/24 which is about 4 days. i want some accessories from verizon so i ordered it on verzion. everything go fine and i have my confirmation order and print out.

After 4days waiting.... no deliver at all. so i call the customer service....... at the beginning the guys said my phone will ship on NOVEMBER!!! **bleep** it's not next month! it's NEXT NEXT MONTH!! i said i have my confirmation number and the print out said it'll ship 9/24! not next year 2014 it's this year 2013! that's non sence and unacceptable. i paid my money and order it already. you can't make the shipment why you lie to me that will delivery to me at that day. if i know verizon will ship this late. and i will go by apple online to order it!

Then he transfer me and other agent and i explained the situation again. i was order at the beginning of the pre-order when they start pre-order online. i am sure i am the first wave of the order. the agent explain not just me, all the people who order iPhone online from verizon DON'T have shipment at all. they explain apple didn't have shipment for verizon. so all the people who order from verizon still don't have iPhone yet. and they can't give me any date that i will have my iphone yet. all you can do is WAIT!!! even i m the first one who order it lol!!! i asked them did they have the iphone 5s in gold color at retail store on last Friday. they answer.. yes but few... omg why you have the phone for retail store for people who didn't pay the money yet and those people who already pre-order and paid online and didn't have the phone? how you guys control the inventory.

i can not blame anyone at all. i can only blame myself that i made a really very bad decision... i chose verzion online order.... now my mom ordered the iphone from apple online, she already have it and using it right now.... if i order it from apple online... i'll be happy and using my iPhone 5s already!!

P.S. if anyone who orderd the iPhone 5s 16G gold color and have their iPhone shiped and using it already... please let me know.......then i knew the customer service lie to me

[LawrenceC]

Hi sorlo,

These forums are dedicated to Residential products and services offered by Verizon.

For help on Verizon Wireless issues, please post your topic on the Verizon Wireless community.

Thank you.