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Website showing overdue balance in error.

Website showing overdue balance in error.

Copper Contributor briand805
Copper Contributor
Posts: 14
Registered: ‎11-04-2011
Message 1 of 2

For some reason the billing website is showing we have an over due balance. This is not correct. I have spoke with phone support who confirmed our payments have been made and recieved.

They also told me they don't know why the website is showing this overdue balance. I was told it would be forwarded to the tect dept but nothing has changed and it has been weeks. 

Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,220
Registered: ‎02-24-2011
Message 2 of 2

We're glad we were able to help get the balance reflected correctly on the website. Please make a post anytime you need assistance.


**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

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