Westell Modem
GOPerfect
Enthusiast - Level 1

I am having problems with my modem.  Sometimes while connected to the internet, the lights on the modem flash and then turn off for a while.  I do not lose my connection.  Is the modem faulty, or just no big deal.  Does anyone know if Verizon will send a new one for free or should I just buy a replacement?  Thanks in advance

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Re: Westell Modem
Bob_Robertson
Specialist - Level 1

If it does not affect service, I would not worry about it, personally....

If it does, sure contact tech support and see what can be done to fix or replace it

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Re: Westell Modem
ohpoleez
Contributor - Level 2

Hi, can you please specify which lights are blinking and or turning off for a while?

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