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Why can I remote to my desktop computer from a public location however I cannot remote in from home?

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pfic
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Registered: ‎03-15-2018

Why can I remote to my desktop computer from a public location however I cannot remote in from home?

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I cannot remote into my desktop computer from home, but I can remote in from a public location like Starbucks. I have determined it is my verizon router that is preventing me from connection to my work desktop. Any idea why this is? I have researched and tried everything, but nothing is working.

 

 

 

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tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Why can I remote to my desktop computer from a public location however I cannot remote in from h

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Undoubtedly being blocked.  Probably need to open some ports.  A quick search seems to say port 3389

https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/clients/remote-deskto...

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