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Why does Verizon call you if they are not even OPEN

Posts: 1
Registered: ‎10-30-2009

Why does Verizon call you if they are not even OPEN

Message 1 of 2

This Morning i am woke up at 8:30  by a call from Verizon. They want me to call their office

 Well first off the Office is NOT open

 Second IOf they wanted to speak to me Why not have a actual person call and speak to me instead of this message crap so that i now have to GUESS when they will be in office as well as sit through al lthe on hold mess  to speak to them.


What ever happened to actual Customer Service.....


Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: Why does Verizon call you if they are not even OPEN

Message 2 of 2

What was the call regarding? If it's a technical issue for an internet, landline phone, or video account, tech support is available 24/7. If it's a Billing/Customer Service issue, then that would depend on specifically what department you are trying to reach, but most areas have a billing call center available from 8-5 at least.

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

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