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Why does Verizon call you if they are not even OPEN

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Phoenix_risin
Contributor
Contributor
Posts: 1
Registered: ‎10-30-2009

Why does Verizon call you if they are not even OPEN

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(4,211 Views)

This Morning i am woke up at 8:30  by a call from Verizon. They want me to call their office

 Well first off the Office is NOT open

 Second IOf they wanted to speak to me Why not have a actual person call and speak to me instead of this message crap so that i now have to GUESS when they will be in office as well as sit through al lthe on hold mess  to speak to them.

 

What ever happened to actual Customer Service.....

 

1 REPLY 1
somegirl
Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: Why does Verizon call you if they are not even OPEN

Message 2 of 2
(4,203 Views)

What was the call regarding? If it's a technical issue for an internet, landline phone, or video account, tech support is available 24/7. If it's a Billing/Customer Service issue, then that would depend on specifically what department you are trying to reach, but most areas have a billing call center available from 8-5 at least.

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