Switch Account

Why have I not recieved a bill yet

Why have I not recieved a bill yet

Contributor jaywyatt
Posts: 3
Registered: ‎04-14-2009
Message 1 of 5
I have had Fios internet and tv since March 7th and i have not recieved a bill yet. Is this normal?
Contributor mah__
Posts: 9
Registered: ‎04-12-2009
Message 2 of 5
It depends on the billing cycle for YOUR specific central office area. Verizon always bills for the COMING month in advance.


Your first bill will be larger than your normal bill since it will include the full amount for the coming month, plus a prorated amount for the portion of the partial first 'billing month cycle' that you had service.



Copper Contributor phillyphone
Copper Contributor
Posts: 29
Registered: ‎03-13-2009
Message 3 of 5
Unfortunately it is normal. I had almost the exact same experience as yourself and all I can tell you is get ready to receive a huge first bill, because of all the prorated and one time charges.
Bronze Contributor II
Bronze Contributor II
Posts: 208
Registered: ‎08-10-2008
Message 4 of 5

It doesn't hurt to call and ask where the bill is at.  And while you are at it, find out what the estimated first bill will be.



I have learned that TV and Internet service might be on different bill cycles.  It also has to do with what your "Due Date" and "Serice Date" are.   It may take 2-3 bill cycles to 'settle down' as well.

Contributor jaywyatt
Posts: 3
Registered: ‎04-14-2009
Message 5 of 5

Thanks all

I received the bill the day after I posted. The funny thing is that there are some past due charges on it. Why would there be past due charges if Verizon never billed me for them before? Smiley Sad 

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.