12-07-2010 12:51 PM
Hello, I've had Internet service for a number of years now through Verizon, and decided to make the change over FIOS.
That's when the trouble started.
Arrrgh.... it's enough to make me want to tear my hair out. I do not want to spend hours on the phone again and again with Verizon getting wrong information and false promises.
Anyone out there have advice for dealing with customer service? Anyone with similar issues? Unbelievably stressful situation.