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I had the Verizon installation a few days back and the technician who came in could not find the wires.
He said that the wires have been cut off and pushed inside the wall.
He said that the best option is to hire someone who could find the wires sitting behind the wall.
Does it make sense? What is the best thing to do?
If Verizon comes and runs new wires, it is going to look very ugly.