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My neighbor who's house is 20 feet from mine has had fios for the last 5 years and I keep getting told that it is not available at my address by Technical Support. His house faces a different street since his is a corner lot it abuts to my house. I had Verizon DSL installed a few weeks ago and the Verizon installer said "did you know that you can get Fios at your house? Your next door neighbor has it and I can easily extend it to your house. Just call 1-800-Verizon and they can get me back out to set it up." I have since called about 4 times and each time I have been told "we will check with engineering and call you back" I have not received a call back from any of them and it is extremely frustrating.
Is there anyone what can help me with this??
Thanks!
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This is my similar issue and it is like a smack in the face from Verizon. Makes me wonder why I tried so hard to switch to them. A customer should NOT have to go through such aggressive measures to be a customer.
I live in a house that has been divided into several apartments. My upstairs neighbors have Verizon service; I saw the truck, man and ladder, perched right outside my dining room window. But when I enter in my address online for the exact same building, a difference of Apt. A or B, no service for me. Is it because they just moved in and to keep them as a customer, Verizon had to install something???? Well, heck man, while you're up there, plug me in too!
Tired of Comcast, but I'll keep giving them my money cause I like internet, and they're the one's providing it, not you Verizon. Get your game together.
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And I'm not specifically stuck on wanting FIOs. I'll take any internet at this point. But I'm told Verizon offers absolutely NO service whatsoever to my address.
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I live in Summit, NJ. The whole town has fios but our street. How can I along with my neighbors can request to get fios in our street? Thanks,
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I TOO AM SUFFERING A SLOW DEATH DEALING WITH TIME WARNER CABLE...
I WOULD PAY THOUSANDS OF DOLLARS TO HELP HOST AND BRING VERIZON FIOS TO MY BLOCK.
I KNOW THAT VERIZON IS AVAILABLE NEARBY.
THIS IS A SAD AND LONELY CRY FOR HELP.
PLEASE REPLY, VERIZON. I YEARN FOR YOU.
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