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World Plan usage e-mail notifications - why not?

World Plan usage e-mail notifications - why not?

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Bronze Contributor I
Bronze Contributor I
Posts: 55
Registered: ‎04-29-2011

World Plan usage e-mail notifications - why not?

Message 1 of 4
(960 Views)

Why Verizon does not allow customers to setup a plain simple e-mail alert notification about usage of the World Plan minutes? For example I would love to get an e-mail notification when I get closer to the World Plan allowance limit, or a daily e-mail notification about used minutes.

 

Will this option be available any time soon?

3 REPLIES 3
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Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,220
Registered: ‎02-24-2011

Re: World Plan usage e-mail notifications - why not?

Message 2 of 4
(912 Views)

Thats a great idea! This would be a perfect candidate for the Verizon Idea Exchange. Please search on the idea exchange and cast your vote. There may be another member who made the same suggestion. If not, please add a new idea so your fellow community members can comment and vote on your suggestion. http://forums.verizon.com/t5/Verizon-Idea-Exchange/ct-p/ideaexchange . The Verizon Idea Exchange is there for you to submit your ideas and suggestions to Verizon so that we can consider them as we innovate our products and services.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

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Bronze Contributor I
Bronze Contributor I
Posts: 55
Registered: ‎04-29-2011

Re: World Plan usage e-mail notifications - why not?

Message 3 of 4
(784 Views)

Yes, I posted this in IdeaExchange section too and the post was aknowledged by the Verizon admin, so what?

Three months later nothing is changed!

I cannot see the up-to-date usage report even when I login to my account online! The usage bar is always several days behind the actual usage! Because of this I cannot control my usage, go over the limit, and pay sixty cents a minute for calls that would cost three cents a minute if I stayed in the plan limit!

If Verizon is not able to provide up-to-date usage information to world plan customers, it has to stop offering this service!

This is a legal issue!

Bronze Contributor I
Bronze Contributor I
Posts: 55
Registered: ‎04-29-2011

Re: World Plan usage e-mail notifications - why not?

Message 4 of 4
(713 Views)

I am writing a letter to Verizon CEO and filing a complaint with FCC.

I hope this scam on a corporate level will end one day!

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