address database

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Contributor
Contributor
Posts: 1
Registered: ‎01-02-2015

address database

Message 1 of 2
(398 Views)

Hello

I have an issue, my street and neighbors are all connected to the Verizon Fios network.  However my address is NOT in the Verizon address available database (according to the verizon sale dept).  I need my address added to this Database so I can order services. HELP!  I tried calling 1-800-837-4966 and asked for the Engineering Dept, however nobody ever answers.  I waited over an hour listening to music on hold.

 

{edited for privacy}

 

 

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Employee Employee
Employee
Posts: 3,199
Registered: ‎04-10-2013

Re: address database

Message 2 of 2
(361 Views)

We would be more than happy to reach out to our engineers to investigate the issue with your address.

Would you mind sending us a private message with your address along with a copy of this post so we can forward the info?

 

~Jess

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