so verizon sends an advertisement to my mother's house that says you are eligible for a bundle with tv/internet/phone $59 a month. go to verizon.com/fios/2wj . it says your house is already wired and ready to go, you are eligible.
i go to the web site and there's no way to choose the $59 plan. i talk to the live chat person, she says sorry you are not eligible. i tell her the advetisement says i am. she says no you aren't they send these advertisement in bulk.
it may have been in bulk, but the advertisement included details such as "your house is already wired" etc which i know is true, the box was already installled in the house.
wasted an hour on this. where do i send my bill for my time verizon?
i just had a similar experience with my own plan. get it together!
If you have a few moments, I know it's a valid deal in certain areas, I would be happy to look in to this for you
Can you send me a copy of this post and the address in question to our private message please?
It won't take me but a few minutes to find your answer once I have the above information