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attempting to order online

Posts: 2
Registered: ‎06-26-2012

attempting to order online

Message 1 of 2

there is an internet bundle for 34.99. my verizon account will not display it as an option.I've spent two days attemting to resove this issue. i have discovered 

"09-30-2011 02:13 PM

I've been trying to change my phone plan online since last week but I can't!!!!! I recently noticed that their's a $19.64/month flat rate" 

this is not a new issue.  as long as the bait and switch works, we are sol. ivan in missouri has attempted to change me to regional essentials.  when it is changed, if it is, i am hoping i can order what i want on line. sure i can order it over the phone for 39.99 but sixty bucks a year is a significant savings for me. 

Moderator Moderator
Posts: 2,270
Registered: ‎03-10-2011

Re: attempting to order online

Message 2 of 2

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at:

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