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customer service

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Contributor mawrmm27
Contributor
Posts: 1
Registered: ‎09-15-2011
Message 1 of 2
(666 Views)

You need to improve customer serivice.  The wait time is ridiculous...45 minutes, really??  You need to get repairmen out when promised.  I waited home all day and no one came and no one called.  I was supposed to be the first call this morning.  It is 10: 00 am and I haven't been assigned yet.  You used to be a better company.

1 REPLY 1
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Admin Emeritus Admin Emeritus
Admin Emeritus
Posts: 307
Registered: ‎12-15-2010
Message 2 of 2
(648 Views)

Did you get the help you needed - did someone show up for you?

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