You need to improve customer serivice. The wait time is ridiculous...45 minutes, really?? You need to get repairmen out when promised. I waited home all day and no one came and no one called. I was supposed to be the first call this morning. It is 10: 00 am and I haven't been assigned yet. You used to be a better company.
Did you get the help you needed - did someone show up for you?
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