how to get help
whyme
Newbie
Anyone have any advice on what do I should do after receiving 3 e-mails for on-line services I did not order?  I try to call the phone number they give, but they only take calls from 8 to 6 when I am at work.  The e-mail address that sends the e-mails does not receive e-mails.  I found another e-mail address on the message they sent, but that does not receive e-mails either.  I went to the Verizon home page, looked up "how to contact us" went to the "by e-mail" section and was given the same set of phone numbers that are not available at night.  I feel like I've entered some sort of bizarre parallel universe here.  Any suggestions on hoiw to actually talk to someone from Verizon?
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Re: how to get help
TimSykes
Specialist - Level 2
If you cant call when they are open on the weekdays, call on the weekend, But if I was you I would go and change my online password with them first.
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Re: how to get help
kelly1a
Enthusiast - Level 1
It seems like I am not the only one that has noticed that then, thank god!  It is ridiculous that nobody can contact Verizon through email, especially if you are not even a customer!  Most other businesses have emails like that, so why doesn't Verizon?
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Re: how to get help
DzWR
Contributor - Level 1

Link at the bottom that says "contact us", it takes you to http://www22.verizon.com/Residential/Support/ContactUs/

One of the first options there is to email Verizon for help.  I thought it was pretty easy to find.

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