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live chat with verizon

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Contributor
Contributor
Posts: 2
Registered: ‎11-11-2017

live chat with verizon

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It is hard to find live chat with Verizon

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Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎02-09-2012

Re: live chat with verizon

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That is because verizon does not offer you the ability to chat with a real human. Your only option is to chat with an automated system, so basically it is worthless. Welcome to customer-no-service of verizon!

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Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎02-09-2012

Re: live chat with verizon

Message 2 of 5
(11,737 Views)

That is because verizon does not offer you the ability to chat with a real human. Your only option is to chat with an automated system, so basically it is worthless. Welcome to customer-no-service of verizon!

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Contributor
Contributor
Posts: 1
Registered: ‎11-12-2017

Re: live chat with verizon

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Agree, this web site is terrible to navigate as well.  Very poorly laid out. 

Contributor
Contributor
Posts: 1
Registered: ‎07-09-2019

Re: live chat with verizon

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You should research before answering or commenting on something! Yes, you absolutely can chat with a human being in the Verizon My Fios app, and I speak from experience! To those that would like a correct answer, the beginning of the chat process begins with an automated Verizon assistant so that it can determine which dept specifically you need to communicate with and then it connects you to a representative from that dept.

Moderator Moderator
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Registered: ‎03-18-2013

Re: live chat with verizon

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As this thread is now two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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