02-05-2015 07:52 PM
I'm a disabled paraplegic confined to a wheelchair living on disability fixed income and cannot afford to pay ETF that Verizon said they would charge me. The apartment community I'm moving to does not offer Verizon service. I have verified that it is out of their service area. I have no choice but to cancel my service with Verizon. Can someone help me to avoid paying an ETF? Customer service was no help in dealing with my request for reasonable accommodation based on my limited financial inability to pay.
Urgent help please!