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netflix promo

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LawrenceC
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Posts: 10,801
Registered: ‎03-18-2013

Re: netflix promo

Message 51 of 101
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Hi jdkrpi,

Sorry you are also having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue. Please remember to check your spam/junk folder if you do not hear from an agent.

LawrenceC
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Moderator
Posts: 10,801
Registered: ‎03-18-2013

Re: Netflix - No account info sent

Message 52 of 101
(4,476 Views)

Hi JustMeJnfere,

Sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue. Please remember to check your spam/junk folder if you do not hear from an agent.

starbright1
Contributor
Contributor
Posts: 2
Registered: ‎02-21-2015

Re: Netflix - No account info sent

Message 53 of 101
(4,460 Views)

Hi LawrenceC,

I am also waiting for the Netflix code. I signed up for FIOS first week of Jan with this promotion. Can you ask an agent please contact me as well?

Thanks.

ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: Netflix - No account info sent

Message 54 of 101
(4,436 Views)

Hello starbright1

 

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.Please remember to check your spam/junk folder if you do not hear from an agent.

rgb2cmyk
Contributor
Contributor
Posts: 1
Registered: ‎02-25-2015

Re: netflix promo

Message 55 of 101
(4,390 Views)

I just thought I'd update everyone with my findings since I'm in the same boat.

 

 First, to the moderators: The same automated response (or at least copy/paste) is very annoying and does nothing to make us feel like anyone at Verizon is listening.

 

Second.  I did find the Netflix coupon email deep down in my Gmail spam folder. This was the message that Gmail added at the top when I opened it:

 

Screenshot 2015-02-25 19.56.10.png

 

Not sure what that says when Verizon's own emails are failing Verizon's own required authentication, but there you go.

 

Check your spam folder. Hopefully it wasn't deleted yet.

 

 

kat50
Contributor
Contributor
Posts: 1
Registered: ‎02-27-2015

Re: netflix promo

Message 56 of 101
(4,375 Views)

Hi.  

 

I also signed up for the local tv package, 50/50 internet with free showtime & hbo & netflix but still have not received the email about netflix.  Checked inbox and spam folder.  Got zilch.  Fios was installed on January 19 so it has been well over a month.    Please assist.

 

kat50

ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: netflix promo

Message 57 of 101
(4,368 Views)

You need to contact Verizon directly and speak with the promotions department.

tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: netflix promo

Message 58 of 101
(4,338 Views)

@rgb2cmyk wrote:

I just thought I'd update everyone with my findings since I'm in the same boat.

 

 First, to the moderators: The same automated response (or at least copy/paste) is very annoying and does nothing to make us feel like anyone at Verizon is listening.

 

Second.  I did find the Netflix coupon email deep down in my Gmail spam folder. This was the message that Gmail added at the top when I opened it:

 

Screenshot 2015-02-25 19.56.10.png

 

Not sure what that says when Verizon's own emails are failing Verizon's own required authentication, but there you go.

 

Check your spam folder. Hopefully it wasn't deleted yet.

 

 


It means you have a sppamer near to you using Verizon.  Of couse they could handle it better without effecting you.

Raks
Contributor
Contributor
Posts: 1
Registered: ‎03-03-2015

Re: netflix promo

Message 59 of 101
(4,303 Views)

I am also having the same problem. It been more than a month, called up customer care multiple times and everytime they told me that it's "In process" but nothing has happened. Can someone please help? No Verizon emails in SPAM or INBOX for me.

ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: netflix promo

Message 60 of 101
(4,300 Views)

Hello Raks

 

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.Please remember to check your spam/junk folder if you do not hear from an agent.

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