It happens again and again that Verizon internet service slows down or stops. In these cases,
it would be nice to notify the customers that the company is aware of the problem and is working on it, and
not have us spend more than half hour on the phone in order to find out that
this is the case. Hundreds of other customers who are calling are treated
similarly. It does not seem that Verizon values our time.
Please submit your idea to the Idea Exchange (http://forums.verizon.com/t5/Verizon-Idea-Exchange/ct-p/ideaexchange) so your fellow community members can weigh in on your idea. So that no one misses out on the opportunity to see your idea, we will move it for you automatically if we haven’t heard back from you.
Does that idea, already exist?
Start a new topic or ask questions in the open forum.
