Got a voice mail from some V representative wanting to help resolve my problem. Left her "name", a phone # with a NY area code and a Case # . When I tried to reach her, the recording said that her voice mail was not set up. This could be a new reality show if it weren't so pathetic for a giant COMMUNICATIONS company.
On which page is the private message link found?
Every page here at the forums, in the upper right corner, just click on the envelope. I am not sure, but the envelope may not appear if you do not have Private Messaging turned on in your Profile, if you don't see the envelope go check.
FiOS TV, Internet, and phone user
QIP7232, IMG 1.8, Build 02.54
Keller, TX 76248