Get gifts fast with In-Store & Curbside Pickup or same-day delivery.
Shop online or through the My Verizon app and get your holiday orders fast.
In-Store or Curbside Pickup:
• Orders must be placed from 8 AM – 5 PM, Mon – Sat, and Sun before 2 PM (excluding holidays).
• We’ll email you when your order is ready for pickup. Your order will be held for 3 days from the time it's placed.
• Please bring photo ID and credit/debit card only if used as payment.
• In-Store Pickup is available across the U.S. at participating Verizon Wireless stores.
• Curbside Pickup available at select stores.
• Same-day delivery is available in select areas.
• If same-day delivery is available for your order, you’ll be able to choose that option at checkout.
I went through the same frustration and ended my 2nd call with verizon by asking how to return my equipment. Comcast makes the switch easy and I am sick of verizon's lack of loyalty. I have been a $200 a month customer for 10 years and I get the run around. Done
I had no problem switching from Verizon Fios Triple play (TV, Internet & phone) to Mix & match ( Wi-fi 6 Internet 200/200 $39.99 after $10.00 monthly discount, $20.00 per month home phone and Youtube TV was $50.00 per month, now $65.00). Had no problem returning the TV boxes and old cable modem. There were no charges to switch or installation charges and the technician came out and removed the old ONT box and installed the new one.