service survey sent to cell is brokem
ekelks1
Contributor - Level 1
after speaking by landline to a fios tech, and again after receiving service from another tech, my cell phone received 2 surveys about the service, none of which work. the people were great, but the survey is broken, plays on a loop, can't even get past am i the person who... very annoying.. i wanted to commend both employees, instead i'm complaining
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Re: service survey sent to cell is brokem
tns2
Community Leader
Community Leader

Probably something missing in the CELL.  I think for instance it was designed for Flash.

If you really want to respond try doing it on a PC.

Re: service survey sent to cell is brokem
ekelks1
Contributor - Level 1
kudos for just replying, but there is no way to do this on a PC either. it's not my cell's fault. It's not a smart phone. No flash required. Verizon needs to offer an alternate way for consumers to thank their employees.
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