user name and password
bmac32
Newbie

Have attempted several times by phone and on your site to simply upgrade the phone service at xxxx xxx Ave, Pinellas Park, FL. After calling to get a password it tells us every time it's wrong, of couse it's wrong I have NO user name but your system does NOT provide a user name. Have tried by phone (three times) and each time they insist I don't need a user name. We have Bright House and wish to switch but Verizon doesn't seem to want us to switch.

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Re: user name and password
VZ_Ron
Contributor - Level 2

Hey correct me if am wrong you only have phone service with Verizon so what's the username and password for.

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